• Registered Operators: You're connected to registered, independent operators who submit their licensing and vehicle documentation when they join WeTow.
• Complete Driver Details: See driver name, photo, vehicle info, and registration before arrival
• Real-Time Tracking: Watch your driver approach on live map
• Rating System: Previous customer reviews help you make informed decisions
• Emergency Panic Button: Instant alert to platform administrators in case of safety concerns
• Trip History: Complete records of every service for accountability
• Clear Pricing: See exact cost before confirming service request
• No Hidden Fees: What you see is what you pay
• Affordable for Uninsured: Competitive rates for those without roadside assistance coverage
• Insurance Integration: Upload insurance details for potential reimbursement
• Multiple Payment Options: Cash, card, and mobile payments accepted
• Cost Comparison: Estimates shown upfront for different service types
• Easy Interface: Request service in seconds with familiar, intuitive design
• Nearby Operators First: We match you with the closest available operators so you can get help as quickly as possible.
• Service Type Selection: Choose between towing, fuel refill, minor repairs, or heavy-duty assistance
• "For Me" or "Someone Else": Request help for yourself or assist family/friends remotely
• Auto-Fill Vehicle Details: Save your car information for faster future requests
• Drop-Off Location: Specify exactly where you need your vehicle towed
• Service Categories: Choose operators offering the specific service you need — towing, fuel, repairs or heavy-duty.
• Equipped Operators: Operators bring their own vehicles and equipment for the service requested.
• Service Completion Records: Digital receipts and service documentation
• Ratings & Complaints: Rate every job and raise any concern through our complaint process — we review feedback to help keep standards high.
• Customer Support: 24/7 assistance through in-app support system
• Four Service Categories:
o Towing Service: Vehicle breakdown or accident towing
o Fuel Refill: On-the-spot fuel delivery
o Minor Repairs: Flat tire changes, battery jumps, basic fixes
o Heavy Duty: Trucks, buses, and commercial vehicle assistance
• Wide Geographic Coverage: Service available across South African urban and suburban areas
• All Vehicle Types: From sedans to heavy commercial vehicles
Choose service type and share your location in seconds.
See who’s coming, ETA, and live position on the map.
Pay transparently and access your trip history anytime.